April 12, 2022
Leapfrog Group Reports Better Patient Experiences at Ambulatory Surgery Centers
As part one of a three-part series, Leapfrog Group recently published a report about the impacts of the COVID-19 pandemic on patient experience in outpatient surgical care. The report found that patients who had a same-day surgery were more satisfied with their care in ambulatory surgery centers (ASCs) than in hospital outpatient departments in all four domains of patient experience. Patients were overwhelmingly more willing to recommend an ASC than...
